📊 Analytics & Growth by Kovotic Labs

Unlock the "Make CS impact visible to every executive" Problem

ImpactLift — Make CS impact visible to every executive. Powered by intelligent LLM reasoning, not static rule chains.

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ImpactLift uses AI to solve: CS leadership lacks automated tools to surface and report the measurable business impact of Customer Success work upward to executive stakeholders, le
Capabilities

Everything you need, nothing you don't

Real-time order monitoring — every event tracked automatically

AI-powered analysis — intelligent decisions without manual rules

Actionable reports and performance insights

Enterprise-Grade Team Permission Controls

Dedicated support from the Kovotic team

Pricing

Simple, transparent pricing

Growth

$499/mo
  • All Starter features
  • Advanced analytics
  • SMS & Slack alerts
  • Priority support
  • Multi-store access
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Enterprise

$4,999+/mo
  • All previous features
  • RBAC & audit logging
  • SLA-backed uptime
  • Unlimited history
  • Dedicated onboarding & migration
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Early Access

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Resources

Merchant Resource Center

Quick Start Guide

1
Install ImpactLift from the Shopify App Store. Authorize the required permissions: read_customers, read_orders, read_products.
2
Open the Insights page to see your real-time monitoring dashboard. This is your command center for make cs impact visible to every executive.
3
Navigate to Dashboard for detailed data tables. Review individual events, drill into specifics, and take manual actions when needed.
4
Go to Settings to configure your thresholds, alert preferences (email/Slack), and automation rules. ImpactLift works out of the box, but fine-tuning improves accuracy.
5
Use Team Management to add staff members with role-based access (Viewer, Editor, Admin). Control who can see data vs. who can take actions.
6
ImpactLift automatically starts monitoring your store via orders/create and orders/updated and CUSTOMERS_DATA_REQUEST and CUSTOMERS_REDACT and SHOP_REDACT events. No additional configuration needed — data flows within seconds of installation.

Estimated setup time: 5 minutes

Frequently Asked Questions

How does ImpactLift work technically?
Event Ingestion AI Analysis
What Shopify data does ImpactLift monitor?
ImpactLift automatically monitors fires when a new order is placed and fires when an existing order is modified and gdpr: customer data export. This happens in real-time — no manual setup required.
Does ImpactLift work with Shopify Plus?
Yes. ImpactLift is fully compatible with Shopify Plus, including multi-store setups, custom checkout flows, and advanced API access. Enterprise features like role-based access control (RBAC) and audit logging are available on higher tiers.
Is my store data secure with ImpactLift?
Absolutely. ImpactLift uses encrypted database storage (AES-256 at rest, TLS 1.3 in transit), hashes all email addresses with SHA-256, and follows SOC2 compliance standards. Data is retained for 90 days by default, configurable in Settings.
What if ImpactLift isn't showing data?
The most common issue is missing api scopes. "Cannot initialize Shopify API Library" error on app load. Check your app settings and ensure all required permissions are granted. Contact support@kovotic.io if the issue persists.
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